Privacy Policy

Overview

Elevatex Digital ("we", "us", "our") builds websites, brands and marketing systems for businesses. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this site, you agree to the practices described here.

Information We Collect

We collect information you choose to give us — for example, your name, phone number, email address and project details when you submit our contact form or message us on WhatsApp or Instagram. We do not require you to create an account to use this site.

We may also collect limited technical information automatically, such as browser type, device type and general usage patterns, to help us understand how the site is used and to keep it running smoothly.

How We Use Your Information

• To respond to enquiries submitted through our contact form, WhatsApp or Instagram
• To prepare quotes, proposals and project timelines
• To deliver the services you've engaged us for
• To improve this website and our services over time

We do not sell your personal information to third parties.

Third-Party Services

This website uses a small number of trusted third-party services to operate:

• FormSubmit — processes submissions from our contact form and forwards them to us by email. FormSubmit does not use your message content for advertising; see their own privacy policy for details.
• Google Fonts — loads typefaces used across the site.
• WhatsApp / Meta — if you message us via WhatsApp, that conversation is subject to WhatsApp's own privacy policy.
• Meta Pixel — we use the Meta (Facebook/Instagram) Pixel to understand how visitors use this site and to measure and improve our ad campaigns. It may collect data such as pages visited and actions taken (like submitting a form or messaging us), and share this with Meta. You can learn more about how Meta handles this data in Meta's Privacy Policy, and manage your ad preferences in your Meta Ad Settings.

Cookies

This site uses a limited set of cookies. Some come from the third-party services above and are needed for the site to function; others are set by the Meta Pixel to help us measure ad performance and understand site usage. You can control or block cookies through your browser settings, and opt out of personalized advertising through your Meta Ad Settings linked above.

Data Retention

We keep enquiry details and project information for as long as reasonably necessary to deliver our services, maintain records, and meet legal or accounting obligations — after which it is deleted or anonymized.

Your Rights

You can ask us at any time to tell you what information we hold about you, correct it, or delete it. To make a request, contact us using the details below.

Children's Privacy

This website and our services are intended for businesses and individuals over the age of 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will always reflect the most recent version.

Contact Us

If you have any questions about this Privacy Policy, reach out at elevatexdigital@zohomail.in or WhatsApp.